Privacy Policy

1. Who collects the data

Personal data related to the operation of larosa.cz is collected by:

Glamour studio s.r.o.
Company ID (IČO): 29056152
Registered office: Svitákova 2810/5, Stodůlky (Prague 13), 155 00 Prague, Czech Republic
Registered in the Commercial Register kept by the Municipal Court in Prague, Section C, Insert 324538
(hereinafter the “Operator”)

2. How to reach us with requests or questions

Email: info@larosa.cz
Phone: +420 608 900 316

3. Data we collect

When making a phone booking or inquiry

phone number
name or nickname you provide

When booking via WhatsApp / Viber / Telegram

phone number
name displayed in the respective application

When browsing the website

IP address, device and browser type, pages visited – via Google Analytics (only with consent given in the cookie banner)
chat communication (JivoChat) – name/nickname, email or phone number if provided, and the content of the conversation

A detailed overview of individual cookies and the option to withdraw consent can be found in the cookie banner on the website (managed by Complianz).

4. Purpose of data collection

Phone, WhatsApp, Viber and Telegram bookings
Data is stored in anonymised form for the purpose of minimising fake bookings and making booking easier for returning clients.

Chat communication (JivoChat)
Used to handle your inquiry or booking and to improve customer support.

Google Analytics
Used exclusively for anonymous statistical analysis of website traffic (number of visits, on-site behaviour) in order to improve the content and functioning of the website. Data is processed only if consent is given in the cookie banner.

5. Your rights and our obligations

You may ask about the scope and purpose of the data we hold, how long it is retained, and who has access to it.
You may request correction or deletion of the data you provided.
You may request deletion of content you sent us (e.g. chat messages).
You may withdraw your cookie consent at any time via the cookie banner on the website.